Shipping policy
Once you complete your purchase, you will receive a confirmation email, and our team will begin processing your order as soon as possible. If you haven't received your order within the estimated delivery time for your country, please contact us with your order number, and we will review your order history to find a solution as quickly as possible.
You will receive an email with order tracking information so you can stay informed about the shipping status at all times.
Domestic shipments will be attempted on the first try. If this attempt fails, the shipment will be forwarded to the nearest collection point to ensure delivery, given the high volume of shipments.
Doble Pivote SL will not be responsible for errors caused in delivery when the delivery address entered by the User in the order form does not correspond to reality or some data has been omitted.
During new collection launches, Black Friday week, Christmas, and special events, due to high demand concentrated in a few days, shipments may experience some delays.
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SHIPPING COSTS
SPAIN
STANDARD 2-5 BUSINESS DAYS - €3.99 | FREE >60 (2-5 days)
BALEARICS
EXPRESS 2-5 DAYS - €4.99 | FREE >60 (2-5 days)
CANARY ISLANDS, CEUTA AND MELILLA
EXPRESS 2-5 DAYS - €10.99 | FREE NOT AVAILABLE
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EUROPE AND THE UNITED KINGDOM
Germany / France / Austria / Belgium / Croatia / Slovakia / Slovenia / Netherlands / Hungary / Luxembourg / Poland / Czech Republic / Portugal / Romania / Bulgaria / Estonia / Greece / Ireland / Latvia / Lithuania / Finland / Italy / United Kingdom
EUROPEAN STANDARD 4-10 DAYS - €11.99 | FREE NOT AVAILABLE
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INTERNATIONAL (RESOLVE COUNTRIES)
INTERNATIONAL - €25.99
During collection launches, Black Friday Week and Christmas, due to high demand concentrated in a few days, shipments may experience some delays.